Our Service
1.We support dropshipping and wholesale.
2.We can send you the product pictures after you made the payment.
3.We could mark the package as a GIFT and claim a lower price for you.
We usually sell our products without the retailing package,please note it before buying.
If you need the retailing package,please contact us and pay for the extra part for the package!
Warranty Information
1.12months Manufacturer’s Warranty,Buy with confidence!
2.If you are not satisfied when you receive your item,please CONTACT US AT ONCE!
3.Defective items MUST BE reported and returned to us within the warranty period in the original packaging.
4.Returning shipping fee should be paid by the Buyer.
Return Policy
1.We are not responsible for any custom duty or import tax.
2.We maintain high standards of excellence and strive for 100%customer satisfaction!
We request that you contact us immediately BEFORE you give us neutral or negative feedback.
It is impossible to solve problems if we do not know about them!
3.All messages will be answered within Two working days.If you do not receive our reply,please kindly resend your message to our Trademanager.
Duties Policy:
1.We will set the custom value as low as we can for you to avoid the taxes problems.
2.Import duties,taxes and charges incurr are not included in the item price or shipping cost.
3.Buyers bear all responsibility for all extra charges incurred(If any)
4.For our customers from Brazil:If you choose any couriers,please leave your tax number so that ensure your delivery smoothly.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us: